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Forgotten Password

If you have forgotten the password for your reseller account please enter your account reference or your login in the form below and click submit. An email with further instructions for resetting your password will be sent to the account's contact email address that we hold on file.

If you do not receive the email, please check your email account to ensure that the email has not been filtered to a SPAM or TRASH folder. If you do not receive the email, it is likely that the email address you have previously linked to your account is different to your current address.

Has your email address changed?

If your email address has changed or the information that we have on file is incorrect, please contact Melbourne IT DPS via After undergoing a short authentication process we will update the account details accordingly.